Frequently Asked Questions
COMPANY INFO
What is boomii?
boomii is a conscious, earth-centric beauty brand that is equally ethical, empowering, effortless, without compromising the integrity of our planet. Our mission is to enhance your natural beauty while simplifying your everyday routine. We create multi-use products that are thoughtfully formulated to have minimal impact on the planet while still gentle on your skin.
Where is boomii located?
boomii is based in Los Angeles, California.
What is minimalist makeup?
The ethos of minimalist makeup is to use only what you need. At boomii, we aim to provide an excellent base to effortlessly enhance your features. We also ensure that the ingredients we use are clean, safe, and effective, keeping your beauty routine a happy, healthy, and efficient one.
What is conscious beauty?
Conscious beauty is about being intentional with the ingredients and products we use by empowering customers with transparency. It's no secret that the beauty industry has a history of murky practices, including animal testing and the use of toxic, harmful chemicals. At boomii we've adopted conscious beauty into our creed by being transparent about what ingredients we use, where we source them, and the impact our company has on the environment. We believe in setting an example, because being earth-conscious is beautiful.
Why does boomii care about sustainability?
Sustainability is foundational to us at boomii, we believe that beauty shouldn’t come at the burden of our environment. So we made a conscious decision to use zero plastic throughout and incorporating recycled materials whenever possible.
Where is boomii products made?
Our products are made in California.
PRODUCT INFO
Are your products organic?
While there is no universal certification or regulated definition for "organic,” we carefully choose our ingredients to make sure they are safe for humans and the planet, but we do not disqualify non-organic ingredients. Each ingredient in a Boomii product remains non-toxic, free from parabens and sulfates.
Is boomii vegan?
We are currently a vegetarian brand with our products containing beeswax in order to achieve a versatile, multi-use makeup while gentle on your skin. And working on becoming 100% vegan, please stay tuned for our upcoming products!
Does boomii test on animals?
Never! We do not test ingredients or products on animals throughout our supply chain – from our ingredient suppliers to our manufacturing.
Do any of your products contain sulfates and/or parabens?
No, you can be assured that all our products are free from sulfates and parabens.
Do any of your products contain nuts?
No, you can be assured that all our products are free from nuts and nut derivatives.
Do any of your products contain soy or soy derivatives?
No, you can be assured that all our products are free from soy and soy derivatives.
Are your products gluten-free?
Yes, our products are gluten-free.
Are your products safe to use during pregnancy?
Yes, however please consult with your doctor if you have any specific concerns about using boomii products during pregnancy.
What is the boomii Compact made of?
Our Compacts are made from recycled aluminum material, assembled together with small parts and a mirror. It is not fully recyclable, but is meant to be long-lived and refilled as needed using our effortless refill system! By using recycled aluminum we have extended the lifespan of materials that would otherwise have gone to waste.
What is the Refill pan made of?
Our Refill pans are made of stainless steel and are fully recyclable.
What is the effortless refill system?
boomii compacts are meant to be long-lasting and are meant to be re-used with our effortless refill system, whereby customers can easily purchase product refills that seamlessly sits inside the compact. Simple, effective, and eco-conscious! You can learn more about our effortless refill system here! If you still have questions, please email us at team@boomiibeauty.com
Can I buy the boomii Compact without the refill?
At this time, our boomii Compacts are bundled together with one of the refills. However, this is something we are working on for the future, so please stay tuned!
How will I be able to tell what shade would suit me best?
We are happy to offer you assistance with shade matching! Please send us an email at support@boomiibeauty.com, including a photo of your face in natural light as well as let us know which shades you typically wear from other brands and we’ll send you custom recommendations!
ORDERS, SHIPPING & DELIVERY
Can I return or exchange my product?
Please email us at team@boomiibeauty.com if you’re not satisfied with your order.
Which locations do you ship to?
boomiibeauty.com currently ships to all 50 states in the U.S. However we also plan to ship internationally in the future, so please stay tuned!
How long will my order take?
Orders will ship within 3-5 business days from our warehouse whereby you will receive a tracking number via email. We estimate that you will receive your order within 5-7 business days of its shipping date depending on your location.
Can I cancel my order?
We immediately begin processing your order as soon as it is placed to ensure it arrives to you as soon as possible. For this reason, we're not able to cancel or change your order once it has been submitted.
CONTACT US
Who do I reach out for press or partnerships?
Thank you for your interest, please email us at team@boomiibeauty.com with any social media, partnerships, and collaborations inquiries.
I would love to join the team - are you hiring?
You can apply to open positions and submit all resumes directly at at team@boomiibeauty.com.